Right of Withdrawal Information

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.


Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (e.g., by email).

Contact:

Ella & Marie
Polderbrink 24
2411 ZN Bodegraven
Netherlands

📧 Email: support@ellaandmarie.com

To comply with the withdrawal period, it is sufficient that you send the notification before the period expires.


Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments we have received, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us).

The refund will be made no later than 14 days after we have received your declaration of withdrawal.

We may refuse to reimburse you until we have received the goods back or you have provided proof that you have returned the goods.


Return of Goods

You must return the goods immediately and no later than 14 days after your withdrawal.

The cost of returning the goods is borne by the customer.


Note on the Condition of the Goods

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Sample Withdrawal Form

To:
Ella & Marie
Polderbrink 24
2411 ZN Bodegraven
Netherlands
📧 support@ellaandmarie.com

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*)

Ordered on () / received on ()
Name
Address
Date

(*) Delete as appropriate